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  • Welcome to the Inyo Platform Guide
  • Inyo guide
    • Onboarding Checklist
      • Discovery call
      • Mutual NDA
      • Projections
      • Solutioning session
      • Enhanced Due Diligence
      • Agent agreement
      • SDK vs API
      • Integration
  • Process level document
    • Background
    • Platform Process Flow
    • User Registration
    • Know Your Customer (KYC) Verification
    • Payment Method
    • Recipient Addition
    • Transaction Processing
    • Returns and Chargebacks
    • Refunds
    • Transaction Payout
    • Error Resolution/Process Handling
    • Support Details
    • Service Update
    • Disclaimer
    • Guidelines for User Account Data deletion
    • Annexure I: First Level Solutions
    • Annexure II: KYC Notes and Action Required
    • Change Log
  • SDK Integration Guide
    • Definition
    • Overview
    • Terms of Service and Privacy Policy
    • Logos and Disclaimers
    • State Disclaimers
    • Signup with Facebook or Google
    • Limit on Debit Card Transaction
    • Contact Us Page
    • Limit on Wallet payout
    • Email Verification
    • Mobile Number Verification
    • Device Information
    • Email Notifications
    • Invoice
    • User Know-Your-Customer (KYC)
    • Guidelines for User Account Data deletion
    • Transaction Requirements
    • Recommendations to avoid chargebacks
  • Frequently asked questions
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  1. Process level document

Platform Process Flow

A generic service flow for a user in SMP service can be described in the figure below:

PreviousBackgroundNextUser Registration

Last updated 4 months ago

The above is a generic user and transaction flow. The flow may differ as per the SMP’s requirement, however, the utilization of the API shall be as per the guidelines set by Inyo. This is further explained in the later sections below.

Process Flow Diagram