Process level document
BackgroundPlatform Process FlowUser RegistrationKnow Your Customer (KYC) VerificationPayment MethodRecipient AdditionTransaction ProcessingReturns and ChargebacksRefundsTransaction PayoutError Resolution/Process HandlingSupport DetailsService UpdateDisclaimerGuidelines for User Account Data deletionAnnexure I: First Level SolutionsAnnexure II: KYC Notes and Action RequiredChange Log